U-Stor-It Self Storage Lisle - 2100 Ogden Avenue, Lisle

"U-Stor-It Self Storage Lisle" in Lisle works at 2100 Ogden Avenue, IL 60532. If you have any questions, please call the phone number +1 630-427-4146

Contacts

Address:
2100 Ogden Avenue, Lisle, IL 60532
How to get there

Website:
ustorit.com

Phone number:
+1 630-427-4146

Activities:
Establishment Moving company Storage

Margarita Arellano

★ ☆ ☆ ☆ ☆

Horrible customer service.... I reserved a unit online to move things in the next day. A few minutes later I called and confirmed that I could stop in the next day to complete the in-person pieces of the process and begin moving things in. Upon arriving the next day, they told me that the price changed so they would need to call the Pricing Manager. After waiting about 20 minutes, I asked them if they could call again and I got ignored. We asked again and got a snippy "I'm working on it" reply. A little while later I asked if it was going to take much longer and they proceeded to tell me they could show me the unit but they didn't know how long it would take. They should've been able to honor the quoted price and I should not have had to wait nor get treated with a bad attitude. The girl also made comments about another customer stating that she didn't care if she caused a customer to become irritated and she only cared what the manager thought. On that note, I left and went to the other storage across the street, where I had a much better customer service experience.

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